Last updated: Agust 2026

1. INFORMATION FOR USERS

Who is responsible for processing your personal data?
ALTEKIO INICIATIVAS HACIA LA SOSTENIBILIDAD, SOCIEDAD COOPERATIVA MADRID is the DATA CONTROLLER responsible for processing the USER’s personal data and hereby informs them that such data will be processed in accordance with Regulation (EU) 2016/679 of 27 April (GDPR) and Spanish Organic Law 3/2018 of 5 December (LOPDGDD).

For what purposes do we process your personal data?
To maintain a commercial relationship with the user. The processing operations envisaged are:
– Management of your data in order to provide you with the training you have purchased and communications relating to course follow-up.

What is the legal basis for processing your personal data?
The processing is lawful under Article 6 of the GDPR on the following basis:
For the performance of a contract with the DATA CONTROLLER: management of training requested by the USER.

How long will we retain your personal data?
The data will be retained for no longer than necessary to fulfil the purpose of the processing or for as long as there are legal requirements governing its retention. When it is no longer required for these purposes, it will be deleted using appropriate security measures to ensure that the data is anonymised or completely destroyed.

Who do we share your personal data with?
No personal data is expected to be disclosed to third parties, except where necessary for the development and fulfilment of the purposes of the processing, to our service providers in connection with communications. The DATA CONTROLLER has entered into the confidentiality and data processing agreements with these providers as required by current privacy regulations.

What are your rights?
The USER has the following rights:
– The right to withdraw consent at any time.
– The right of access, rectification, portability and erasure of their data, and the right to restrict or object to its processing.
– The right to lodge a complaint with the supervisory authority (www.aepd.es) if they consider that the processing does not comply with current regulations.

Contact details for exercising your rights:
ALTEKIO INICIATIVAS HACIA LA SOSTENIBILIDAD, SOCIEDAD COOPERATIVA MADRID. Paseo de las Acacias, 3, 1 A – 28005 Madrid (Madrid). Email: cooperativa@altekio.es.

2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

By ticking the corresponding boxes and entering data in the fields marked with an asterisk (*) on the contact form or presented in download forms, USERS expressly, freely and unequivocally accept that their data is necessary for the provider to respond to their request. The inclusion of data in the remaining fields is voluntary. The USER guarantees that the personal data provided to the DATA CONTROLLER is accurate and undertakes to communicate any changes to it.

The DATA CONTROLLER informs USERS that all data requested through the website is mandatory, as it is necessary to provide an optimal service to the USER. If all the data is not provided, it cannot be guaranteed that the information and services provided will fully meet their needs.

3. SECURITY MEASURES

In accordance with current personal data protection regulations, the DATA CONTROLLER complies with all provisions of the GDPR and LOPDGDD regarding the processing of personal data for which it is responsible, and expressly with the principles set out in Article 5 of the GDPR, under which personal data is processed lawfully, fairly and transparently in relation to the data subject and is adequate, relevant and limited to what is necessary in relation to the purposes for which it is processed.

The DATA CONTROLLER guarantees that it has implemented appropriate technical and organisational policies to apply the security measures established by the GDPR and LOPDGDD in order to protect the rights and freedoms of USERS and has provided them with the appropriate information so that they may exercise those rights.

For further information about privacy safeguards, you may contact the DATA CONTROLLER at ALTEKIO INICIATIVAS HACIA LA SOSTENIBILIDAD, SOCIEDAD COOPERATIVA MADRID. Paseo de las Acacias, 3, 1 A – 28005 Madrid (Madrid). Email: cooperativa@altekio.es.